Confirmed Service Customer
My experience was very disappointing. From the moment I walked into the dealership until the time I left. I was ignored as if I was invisible, while other customers were acknowledged as soon as they walked in. I also, was lied to by the service adviser. I would not recommend this establishment to anyone.
Al B.
SANDSTON,
VA

Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Service person, I believe his name is Thomas was very friendly and informative.

Confirmed Service Customer
I went in for an oil change and they found an oil gasket leaking inside the motor. It was under warranty so Hendricks took care of everything. They ga...

Confirmed Service Customer
Usually I���m in there for at least 2 hours for an oil change. It was done in under 45 min

Confirmed Service Customer
Went in to have third brake light assembly installed. Fast and friendly service.


Confirmed Service Customer
Great customer service. Good listening and understanding. Provided information on vehicle maintenance and answered all questions needed.
