Customer Reviews

Our salesman Keith was great and the sales manager was also really helpful.

I like how I was informed throughout the whole process. My truck was repaired in the time frame I was provided as well.

In, fixed, and out.

Everyone was friendly and professional. The process was as painless as possible.

I had appointment for the next day,but I needed to change it and they work me in on short notice

The service writer Seemed lazy and lacked customer service especially for a First time customer. I own two fairly new GM vehicles and they���ll never be back for service.

I was great.

Stanley once again was nice, professional and took very good care of me and my auto

I received excellent, swift courteous service when I brought my car in for 15,000 mike service appointment.

Paul and the staff there are the best. I am truly appreciative of the communication, professionalism, and care that goes into servicing my vehicle. I trust this Buick Dealership and will purchase my next car there as well. Also, the thoughtfulness displayed in picking up my car and delivering it back to my residence during these Covid 19 times was wonderful. Contactless and efficient!

Wish appointments meant something. Previous visit truck was not touched until 1 hour after appointment time.

Our salesman AJ was great to work with, the paperwork process was very easy and well explained, overall a very good experience

Great experience.

Always professional and work completed is exceptional

My salesman was Ryan Reid and was great

My 2017 Silverado has had some brake issues. The Service Manger John Berry has been outstanding to work with. The Service Advisor Paul has gone out of his way to keep me informed with the repair. I could not have asked for any better customer service then what I received. Had my truck back on the road for a little over a week and no issues. I would recommend Rick Hendrick Chevrolet Buick GMC on Broad St. in Richmond, VA. to anyone 100%

I cannot say that the experience was flawless. There were some issues with the communication about the valet service and some unexpected damage to the windshield. I will have to say that everyone at this dealership was professional, prompt, courtesy, and fix the issue without pause. Thumbs up service!!!

My truck was serviced and then left in my driveway with the keys in it without letting me know they were returning my vehicle.

Purchase a 2020 Silverado truck it was hit in the back and needed to go to body shop to be repair Will Evan and Drumgo did a hell of a job to make sure that I was satisfied as a customer .

Did great job