2003 Reviews Found
Confirmed Service Customer
We brought our 2011 Silverado in for oil change, tire rotation and state inspection. We were greeted by Stanley McKay our service advisor and a usual he had our paperwork ready and the process was started promptly. We agreed to the 50K service as well. A short while later Stanley informed us that a tie rod end was worn beyond limits and required replacement, he said the parts were on hand and the work would be done as quickly as possible. So, while we did spend more time waiting, we are glad the issues were corrected in good time. Stanley kept us advised as to how the work was progressing. Rick Hendrick Chevrolet is the only place we get our vehicles serviced.
Robert F.
DUNNSVILLE

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Confirmed Service Customer
Great customer service!!! Can���t say enough about that.
Traci L.
HANOVER

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Confirmed Service Customer
Professionally done service work. Gave options and peace of mind of work done.
Sulestine S.
HENRICO

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Confirmed Service Customer
Service provider Stanley always takes care of my truck���s service requirements.
Craig C.
RICHMOND

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Confirmed Service Customer
As always, the service provided by the dealership is amazing. They understand and value your time and get the job done so you can get on with your daily routine as soon as possible.
Gretta B.
WILLIAMSBURG

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Confirmed Service Customer
It was very pleasant. The tech was great about explaining. What was going on with the vehicle.
Sharon C.
HENRICO

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Confirmed Service Customer
We had a very good response and had very good experience and excellent service to help with our problems. We are very grateful. Thanks so much!
Jimmie C.
RICHMOND

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Confirmed Service Customer
Always a pleasure. The staff and crew are always great.
Tracy B.
RICHMOND

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Confirmed Service Customer
Technicians are great and my service rep Thomas was very friendly and nice.
Stanley M.
HENRICO

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Confirmed Sales Customer
The sales person John Stoner was very patient and very knowledgeable about the car I bought. He went over every feature.
Donna B.
GLEN ALLEN

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Confirmed Service Customer
Everything was perfect as usual - even though there was only 1 service rep working at the desk - he handled everything in a timely manner and was very courteous!!!
Felicia G.
GLEN ALLEN

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Confirmed Service Customer
Timely and friendly service, and clear timely updates during service.
Steve A.
MANAKIN SABOT

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Confirmed Service Customer
Our salesman, Craig, was great to deal with and made the transaction easy. He was very knowledgeable about the vehicle and found one in transit since none were on the lot. He kept in touch with updates. I would work with him again.
Emmett B.
MOSELEY

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Confirmed Service Customer
Stanley Understood my concern and made it possible for me to come in on my days of from work to get my GMC fix I really appreciated all his hard work
Kelvin G.
HENRICO

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Confirmed Service Customer
It���s always welcoming, professional, very rare in this industry.
Arthur D.
HENRICO

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Confirmed Sales Customer
The great salesperson (Manny) very knowledgeable of the vehicle that I purchased.
Richard B.
MIDLOTHIAN

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Confirmed Service Customer
Great sales person and a great service department. Keep me me coming back.
Robert J.
MECHANICSVILLE

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